Why take an online or web-based course?

Online courses provide you with the flexibility that you need to get coursework completed toward your degree. MAC offers both fully online web courses and hybrid courses, which require scheduled in-person class meetings.

Should I take a web class?

Not sure if you're ready for a web class? Take this short Online Readiness Quiz to see how prepared you are for a web course.

What does MAC offer online?

Each semester, MAC offers more courses online. You can check out MAC's current list of online courses, which includes online and hybrid courses, on the Course Search tab in MyMAC.

Web courses will have a "W" in the course code. For example: AGR 1550 AAW1.

Under schedule, the course will be indicated as Web/Internet.

Hybrids will have an "H" in the course code. For example: ADN 1572 AAH1.

Under schedule, some hybrids will have specific days and times for meetings, while others will indicate Hybrid Course. In that case, students will get a schedule of meetings from their instructor at the first class meeting.

What kind of Internet connection do I need?

Online courses work best with a high-speed internet connection. Files with graphics, video and audio can become quite large and may not download with slower connections. If you are restricted to a slow Internet connection, you may want to consider other course options or at least develop an alternate plan for accessing and posting course materials. Another option is to use the MAC computer lab.

Many wireless hotspots (Panera, McDonald's, public libraries, etc.) are now available for properly equipped mobile computers. These locations may be an alternate option, but should not be the primary method used for taking online courses.

Are any campus meetings required?

If the class is fully online, there will not be any class meetings, although instructors may ask you to take a proctored exam in an approved physical location.

If you are enrolled in a hybrid class, you will meet in person up to half of the class time. Your instructor will provide a schedule of class meetings during the first class session.

How do I get started?

It's easy! First, click the link at www.MineralArea.edu labeled 'Apply Now!'. If this is the first time that you've enrolled in classes at MAC, you can choose whether to apply directly online or print out a form and mail it. Just pay attention to the special notes that pertain to 'online only' students. You'll be mailed a user id number and a pin to allow you to register online.

Then click the link labeled 'Online Courses' to see which courses are available online. To only display the online courses, select "Internet Class" under the "Campus" option. After you receive your user id and pin, you will be able to register online. In a few days, you'll get a bill for your tuition in the mail. You can mail in a check or pay online.

Soon after you register, you'll want to contact your instructor, either by phone or email to find out the specifics for your class. Instructor email addresses are listed on the 'Online Course' listing above and they can also be found on MAC's employee directory.

 

Technology Access

Question: I am having problems logging into MyMAC. What can I do?

Answer: First, check the browser that you are using. Internet Explorer doesn’t work very well with MyMAC. For best results, try Mozilla Firefox or Google Chrome.

If that doesn’t remedy the problem, you will need to contact the help desk at helpdesk@MineralArea.edu or 573.518.3850.

Question: How can I get access to Microsoft Office?

Answer: All currently enrolled MAC students can access Microsoft Office 365. Sign into http://www.office.com using your full student MAC email address and your current MyMAC passwordOnce logged in, click on the desired application icon such as Word or Excel for immediate use of the online application. You can also click “Install Office” to download and install the Office 365 applications to your computerYou will be required to uninstall previous versions of OfficeInstallation is available on up to five computers.

How-To Questions

Question: I had a problem with submitting something in MyMAC and my instructor is asking for a screenshot. How do I make a screenshot?

Answer: If you are using Windows 7 or 10, you can create a screenshot using the Snipping Tool.
Snipping Tool Tutorial.

Question: My instructor is requiring that I submit my assignment as a PDF, but I use Microsoft Word. How do I save as a PDF?

Answer: This video will demonstrate how to save a Word document as a PDF.

Question: I typed my entire discussion response in the discussion board and then I lost it! How can I prevent this in the future?

Answer: It’s happened to all of us-we finish an excellent response, click “submit” only to find out we lost our internet connection!

An easy way to make sure you have your discussion response in case of a computer glitch is to type up your response in Word and then copy and paste it over to the discussion board.

Check out this video to learn how to copy and paste from Word.

All students are expected to be honest and behave with integrity. There will be no questions asked nor explanations accepted for plagiarism, cheating, or any other acts that suggest that you have not fulfilled your responsibilities. Any evidence of academic dishonesty and plagiarism may result in a grade “F” for the course or for a particular activity. All instances of dishonest behavior will also be reported to the college administration.

Netiquette

Avoid language that may come across as strong and offensive. Language can be easily misinterpreted in written communication. If a point must be stressed, review the statement to make sure that an outsider reading it would not be offended; then post the statement. Humor and sarcasm may easily be misinterpreted as well, so try to be as matter-of-fact and professional as possible. This includes language of the internet---e.g., do not write using all capital letters because it may appear as shouting. 

An online classroom is still a classroom. Although the course is virtual, appropriate classroom behavior is still mandatory. Respect for fellow students and the instructor is as important as ever whether communicating via email or the discussion forums. For example, when communicating via the discussion forum, many different ideas are presented. While you may not always agree with some of them, it is nonetheless important to respect these differences.

No inappropriate material. Do not forward any chain letters, jokes, pornographic material, or use the discussion forums for personal communications. 

Breach of Netiquette. Any violations of these policies may result in any number of negative consequences, including zero credit for an assignment or forum posting, a lowered course grade, “F” grade for the course and/or academic probation. If a violation occurs, the instructor may contact the student for a face-to-face meeting and/or referral to the academic dean’s office for disposition. 

Cheating and Plagiarism: For most online classes, forms of cheating and plagiarism include, but are not limited, to the following examples:

  • Online exams are not necessarily “open book” and you may be expected to answer questions without use of textbook and/or notes
  • Having someone other than the student take an online exam
  • Attempting to supply a test question to another student 
  • Collaborating with others, by any means, during an exam or exam window
  • Attempting to download or distribute any exam materials to others
  • Making a false claim of a loss of power or disruption of server connection to be allowed a retake
  • Exceeding the posted time limit
  • Attempting to save a test and resume taking at a later time
  • Copying whole papers or passages from another student or from any source
  • Allowing another student to copy or submit one’s work
  • Buying or obtaining a paper from any source and submitting that paper or passages as one’s own
  • Pasting a passage from the internet or any computer source into one’s paper or forum posting
  • Submitting a paper that one wrote during a previous semester or from another class 
  • Improper citation of any sources used—e.g., failure to quote or attribute passages to actual source
  • Fabricating or falsifying a bibliography

What should I do if I have any questions, concerns, or a complaint?

If you are having any technical difficulties, please contact the MAC Help Desk:

helpdesk@mineralarea.edu or by phone at 573-518-3850.

Pursuant to Mineral Area College Board Policy, students may file a complaint as follows:

5.73 COMPLAINT RESOLUTION Individuals seeking information regarding the process of complaint resolution may consult with any of the following offices or individuals for assistance. Complaints may be filed as follows:

College Life: Complaints including but not limited to all areas of student life such as student activities and organizations, dining services, and all other aspects of student services should filed with the Dean of Students.

Student Accounts: Complaints in regard to student billing and/or charges should be filed with the Business Manager.

College Housing: Complaints in regard to room and board should be filed with the Director of College Park or the Dean of Students.

Academic Affairs/Grade Disputes: Complaints in regard to grade disputes should be filed with the Dean of Arts and Science Division or the Dean of the Career and Technical Division.

Human Resource Management: Complaints in regard to Mineral Area College employees should be filed with the Human Resource Manager.

Criminal Misconduct: Complaints of criminal misconduct should be filed directly with the Mineral Area College Director of Public Safety. Complaints relating to violations of federal law should be filed directly with the federal agency having cognizance over the matter in question (e.g., violations of the Family Educational Rights and Privacy Act within the U.S. Department of Education).

Mineral Area College Student Due Process and other grievance policies as published by the College should be followed for all complaints. All informal and formal institutional processes must be followed, and exhausted prior to filing a formal complaint with the Missouri Department of Higher Education (MDHE). The complaint must be submitted in writing, using the MDHE complaint from available on the department’s website along with instructions on how to proceed. A copy of the Mineral Area College Student Due Process policy may be obtained from the office of the Dean of Students or on the MAC website at www.mineralarea.edu.

Students who are enrolled in online courses should attempt to resolve their complaints according to the above policies. Online learning is under the Dean of Arts and Sciences and the Director of Online Learning. Direct complaints may be filed with them by emailing DistanceEd@mineralarea.edu, calling 573-518-2100, or going to the Dean’s office located on the second floor of the C.H. Cozean Library.

Mineral Area College hopes to be able to resolve all student complaints. However, if students are unable to resolve their complaint satisfactorily with an online course offered by Mineral Area College, students may appeal to the state’s portal agency, Missouri Department of Higher Education (MDHE) by using the following contact information:

Dr. Laura L. Vedenhaupt
Missouri Department of Higher Education
State Portal Agency Contact for SARA
P.O. Box 1469
Jefferson City, MO 65102
E-mail: Laura.Vedenhaupt@dhe.mo.gov

If a complaint is not resolved at the state portal agency, students may contact the regional compact:

Emily Jacobson Manager, M‐SARA

Midwestern Higher Education Compact (MHEC)

105 Fifth Avenue South, Suite 450

Minneapolis, MN 55401

(612) 677‐2771

emilyj@MHEC.org 
www.mhec.org/sara